Service status
Current service notices published by the MarkDream team.
Current notice
No active service notice
There is no administrator-published service notice at this time.
If a generation is affected
Failed generations follow the existing refund policy. If a job is delayed, avoid submitting duplicates and keep its job ID available.
Need help?
Contact support [at] maxvideoai.com and include the job ID and engine name so the team can investigate.
See also: Docs · Changelog · Legal center